Since the laptop is not comunicating with the console I cannot apply the policy to that client. In the meantime I changed the SEP policy and would like to apply it on that client. Strategic Support Engineer | Symantec Enterprise Division (SED)įor example an user works from home on their laptop which has installed SEP and is not connected to our domain. I would go with suggestions from SteveGSYMC or have these off-network clients connect to VPN. This is not a good way to do this though. In the Automatic LiveUpdate row, move the switch to On. In the Settings window, click Antivirus > Updates. In the Norton product main window, click Settings. If you see the My Norton window, next to Device Security, click Open. Send that Policy.xml to offline clients the have them open SEP Client > Help Troubleshooting > Import Policy Profile. Open your Norton device security product.
Open SEP Client > Help > Troubleshooting > Export Policy Profile. The only other option is to apply the policy to a client that is on the network. Is there maybe a way to update it manually on the computer by changing a registry file? Or something else? I would like to know what do you propose to do other than the user brings the laptop to the office to update the policy?
I would like to know if there is a way to update the policy manually on the client if the client is not present in the same domain as the management server?įor example an user works from home on their laptop which has installed SEP and is not connected to our domain. We have an on premise symantec endpoint protection management server which comunicates only with clients that are present in our domain. Subject: Applying policy changes without connectin to the management console
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